FAQ
1. What services do you offer?
We provide professional taxi services within Český Krumlov and its surroundings, as well as long-distance transfers across Central Europe (including destinations like Salzburg, Linz, Vienna, Prague, Munich, and more).
2. Are your services available 24/7?
Yes, our drivers are on call 24 hours a day, 7 days a week, including holidays.
3. How can I book a ride?
You can book your ride by calling us directly at +420 775 535 278, sending an email to taxikexpress@gmail.com, or using the contact form on our website.
4. How much does a transfer cost?
Prices for popular routes (e.g., Linz, Salzburg, Vienna) are listed in our price list. For custom trips or local taxi services, the price is based on the distance or a fixed agreement.
5. What payment methods do you accept?
We accept cash (CZK and EUR) and all major credit/debit cards, QR Code. Please note that for credit card payments, there is a minimum amount of 180 CZK.
6. Can I get a fixed price for long-distance transfers?
Yes, for international and long-distance transfers, we provide fixed contractual prices so you know exactly what you will pay in advance.
7. How many passengers can you transport?
We offer standard sedans for up to 4 passengers as well as larger minivans for groups of up to 6 people.
8. Do you provide child car seats?
Yes, the safety of your children is our priority. Please let us know in advance if you require a child seat so we can have it ready for your journey.
9. Are your cars non-smoking?
Yes, all our vehicles are strictly non-smoking, clean and well maintained for your comfort. If you feel the need to smoke, the driver can stop for you at any time.
10. How far in advance should I book my transfer?
For local rides within Český Krumlov, we can usually arrive within 10–15 minutes. For long-distance transfers to airports or other cities, we recommend booking at least 24 hours in advance.
11. What happens if my flight or train is delayed?
If you provide us with your flight or train number, our driver will monitor the arrival status and wait for you accordingly.